MACK Products

                                           Model Marine

                           

 

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Notice to Customers Ordering Imex Model Boats
from M.A.C.K. Products

M.A.C.K. Products has been informed by the IMEX Company that their line of RTR and ARTR boat models will be shipped to us as freight on pallets to insure the models arrive to us in good condition.   We have been told by their Sales Department that their boat kits are not packed by them for shipment through commercial carriers such as UPS for FedEx, and do not recommend we ship to our customers unless we repack the shipment to insure that the model arrives in good condition.

It is for this reason that M.A.C.K. Products must inform our customers that we can only ship the IMEX models we feel we can repack and will be placing an addition $18.00 charge to our $12.00 handling fee for additional labor.  This will mean that we will not be carrying the complete line of IMEX models and must limit the sales of the models to the lower 48 states, with NO exceptions.  We have already checked with other freight companies for viability in shipping larger models or shipments outside the lower 48 states and found it not feasible to do so.

We are sorry for any inconvenience this may have caused.  We were mislead as to thinking that the IMEX models, which are manufactured outside the USA, would be packed for shipment through normal shipping channels.